Refund and Returns Policy

Electro Shop Hub Refund Policy

Thank you for shopping at Electro Shop Hub. We appreciate the trust you place in our products. Our refund policy is designed to ensure a satisfying customer experience while maintaining fairness and transparency. Please read the following carefully to understand our policy:

1. Return Period:

We accept returns within 7 days from the date of purchase.

2. Eligibility:

We only accept returns for defective products. If the item you received is faulty or damaged, please contact us immediately.

3. Defective Products:

A defective product is defined as an item that is broken, damaged, or malfunctions upon arrival.
To be eligible for a return, the product must be in its original packaging and accompanied by the original purchase receipt.

4. Non-eligible Items:

We do not accept returns for products damaged due to misuse, neglect, or accidental damage after the 7-day return period.

5. Return Process:

To initiate a return, please contact our customer service team at hello@electroshophub.com within 7 days of receiving your order.
Provide your order number, a description of the defect, and photographic evidence if possible.
Our customer service team will guide you through the return process, providing instructions for shipping the defective item back to us.

6. Inspection and Approval:

Upon receiving the returned item, our team will inspect it to verify the reported defect.
If the product is deemed defective, we will process a refund or offer a replacement, according to your preference.

7. Refund Options:

Refunds will be issued to the original payment method used during the purchase.
Please allow [7] business days for the refund to be reflected in your account.

8. Shipping Costs:

Electro Shop Hub will cover the shipping costs associated with returning defective products.

9. Contact Information:

For any inquiries or assistance regarding returns, please contact our customer service team at [customer-service@electroshophub.com].

10. Policy Changes:

Electro Shop Hub reserves the right to modify or update this refund policy at any time. Any changes will be communicated through our website or via email.
Thank you for choosing Electro Shop Hub. We strive to provide quality products and exceptional customer service. If you have any questions or concerns, please do not hesitate to contact us.

Sincerely,

Electro Shop Hub
[hello@electroshophub.com]